How To Do "Small Talk" with Strangers

Different Strokes

People learn and approach situations differently. Some people like to jump straight in and just do things by gut feel, others spend some more time thinking about the task or activity they’re about to do. Sometimes that energy spent on thinking can get in the way of social engagements which are more enjoyable if they have a natural flow.  “Gut-feel people” are guided more by their intuition and the energy they receive as feedback to their behaviour. “Thinkers” sometimes get a little stuck and break the flow that would make mingling with others seem so natural.

However “thinkers” can use balanced and appropriate thinking to their advantage and “gut-feel” people could use some basic concepts to enhance communication and social engagement.

Time Structuring

The psychiatrist Eric Berne gave structure to the time we spend according to his theory of Transactional Analysis. There are six ways we spend time: 

• Withdrawal- the time a person spends on their own without contact with others. This may be intentional lack of engagement with others which each party feels OK with, or lack of contact due to lack of trust or shyness (as examples where one or both parties do not feel OK).

• Rituals- a familiar social interaction which involves gestures and speech particular to culture and language as if rehearsed. Eg. Shaking hands, exchange of “Hello, how are you?” etc. Matching the ritual particular to the other person is important in building rapport and trust and serves as a gateway to less rehearsed ways of spending time with the other.

• Pastimes- eg.  Talking about weather, sport and interests. People talk about something without actually engaging in action on the topic. This is a safe way for people to exchange light strokes (Transactional Analysis concept) and is a stepping-stone to deeper level interaction.

• Activities- people can engage in activity alone or with someone else. This is another structure in which people exchange strokes.

• Games- psychological games are all played out without awareness. They are not necessarily viewed as helpful in conventional interaction. Game-playing takes place when these destructive/unhelpful patterns of behaviour go on repeatedly and without being addressed. Indications a game is being played is when one/both parties are feeling not OK with themselves or the other.

• Intimacy- when people share authentic feelings without censorship, they are engaged in intimacy. These can be “positive” or “negative” feelings.

So "Pastimes" is another word for small-talk. Some examples of questions you might ask to stimulate small-talk are “So what are your interests?”, “What are you looking forward to most this year?”, “What was the highlight of your week?” and so on. Think of your own ones too. 

Doing It

Looking at how your conversation partner dresses, presents themselves, behaves and the energy they give you all are clues you can use to see what kind of topic you might talk about. Being mindful of (not over-thinking) these things can also provide immediate feedback about how the conversation is going.

And remember, the success and joy of a conversation depends on the energy both people put into it. Go easy on yourself, life is about progressive learning.